I am currently an Assistant Professor of Management at the Leavey School of Business at Santa Clara University. I take a multi-method approach to my research, employing both quantitative and qualitative methods in experimental laboratory and field settings. Broadly, my research examines individual reputation and emotion.
I study the process of how people gain, lose, and recover their reputations and how reputational information is stored and communicated in networks. Through a variety of settings ranging from baseball fields, sorority houses, wineries, and Japan, my work examines the content, structure, and dynamics of individual reputation. Currently, I have projects underway looking at how different forms of criticism influence reputation, and the role of gender on reputation in negotiation contexts.
My work on emotion centers on discrete emotions (compassion, joy, gratitude) and how people regulate their emotions. Through a variety of settings ranging from Silicon Valley tech companies, hospital ICUs, and sports, I have projects underway examining compassion for difficult people at work, the impact of joy on individual and team performance, and examining the social functions of gratitude at work by looking at different levels of analysis (individual, dyadic, group, and organizational).
My research has been generously supported by the Dispute Resolution Research Center (DRRC) at the Kellogg School of Management at Northwestern University, the National Science Foundation (NSF), UC Berkeley’s Greater Good Science Center (GGSC), and Stanford University’s Center for Compassion and Altruism Research and Education (CCARE).
I hold a PhD in Social Psychology from the University of California, Berkeley, an MA in Counseling Psychology (LMFT) from Santa Clara University, and a BS in Psychology from the University of Washington. I completed my postdoctoral fellowship at the Kellogg School of Management at Northwestern University. Additionally, I am a licensed psychotherapist, a certified Compassion Cultivation Training (CCT) Instructor of the compassion program developed at Stanford University, and a certified Search Inside Yourself (SIY) Instructor of the mindfulness-based emotional intelligence program developed at Google. At the Leavey School of Business, I teach the Social Psychology of Leadership (MGMT 174) and Management of Organizations (MGMT 160).